Wheaton Park District


PART-TIME MUSEUM ASSISTANT/RECEPTIONIST

This position is responsible for assisting in the orderly operation of the administrative office and
museum front desk and providing exceptional customer service. This position also assists the
Museum Manager and Educator with museum operational tasks including exhibit label editing,
research, educational programming, program development, birthday parties and other tasks and
projects as assigned.


REQUIRED EDUCATION, QUALIFICATIONS, KNOWLEDGE, SKILLS AND
ABILITIES
Minimum of a high school diploma; plus at least one (1) year of experience in general office
duties; plus some experience working with the public and knowledge of local history. Must be
familiar with Microsoft Office Suite and the proper use of various office equipment. Must have
great organizational, interpersonal, and written and verbal communication skills.
SUMMARY OF FUNCTIONS
1. Assist visitors who come to the administration office. Greet museum visitors and provide
assistance to researchers.
2. Assist with program registration process, special event reservations and tour and program
requests, including the accurate handling of fees.
3. Promptly answer phone calls and voicemails and either answer the question or direct calls
to the appropriate District employee.
4. Cultivate and uphold the museum mission and disseminate accurate historical
information and education to all internal and external stakeholders making history fun for
all.
5. Demonstrate an in-depth knowledge of the museum building including facility rentals,
programs, exhibits, events, and alarm system.
6. Conduct guided tours and assist with programs as assigned by supervisor,
7. Handle citizens’ concerns by recording and forwarding complaints on to the appropriate
department and maintain records with responses when available
8. Assist, maintain, and address all other responsibilities and duties assigned by Museum
Manager and Educator.
9. Accurately enter data into the financial software systems as assigned by immediate
supervisor.


MARGINAL FUNCTIONS
1. Assist with special events as assigned.
2. Assist Museum Manager and Educator with tours, programs, research, marketing, birthday parties and events as needed.
3. Assist Curator with exhibits, labels, and collection projects when assigned by immediate supervisor.

PHYSICAL DEMANDS
Must be able to: frequently remain in a stationary position for long periods of time as with using a computer with finger/hand repetition; and occasionally position ones’ self to move about the facility to access or move items weighing up to 10 lbs. Rarely move objects/deliveries/etc. weighing more than 25lbs. Assist in moving and setting tables, chairs and other furniture for rentals and events.

OTHER DEMANDS
This position must be able to handle stressful situations while trying to solve problems with patrons and staff and constant interruptions from visiting guests. This position must have good problem solving skills, be flexible, and use good judgment. Must be able to follow directions and respond calmly to emergencies.


To apply for this position go to:
https://wheatonparkdistrict.clearcompany.com/careers/jobs/0ac53bfc-dbcf-d3c7-af78-
61a1cbf8638e/apply?source=1009556-CS-26822