History Center of Lake Forest-Lake Bluff


Part-Time Public Programming and Visitor Services Coordinator

ROLE
The History Center of Lake Forest-Lake Bluff is seeking a part-time Public Programming and Visitor Services Coordinator to join our team. The ideal candidate has strong interpersonal and organizational skills; genuinely loves working with people; enjoys public speaking and event planning; and thrives in a busy environment where multi-tasking and thinking proactively come second nature. The Coordinator will serve in two main capacities: as the primary organizer of guest services during open hours and as the project manager on all public programs. In both capacities, the role serves as ambassador of the organization to visitors and guests. Weekend and evening hours are a mandatory aspect of the role.

Key Responsibilities

  • Conducts research, vets, and communicates with program speakers; assists in shaping speaker content, introduces speakers, and moderates programs (in-person and on Zoom)
  • Serves as first point of contact for program inquiries from the public
  • Attends and serves as staff liaison to monthly programming, exhibits, and education (PE&E) meetings
  • Uses the History Center Salsa Engage database to set up and keep track of program registrations, attendance, and income
  • Attends and facilitates set up and take down of programs and events, including weekends and evenings, as necessary
  • Maintains up-to-date master Outlook calendar of public programs and events
  • Maintains museum open hours and is the first point of contact for visitors. Open hours are usually Tuesday, Wednesday, Thursday and Saturday. Holiday weeks and exhibit openings will vary that schedule
  • Docent program management: recruits and trains new docents; plans and schedules docent-led tours and events; works with Curator and docents to create and lead new outdoor historical walking, biking or driving tours
  • Volunteer management: trains, reviews, schedules, and oversees volunteers who provide onsite support for coverage of the front desk and the exhibit halls


HOURS, COMPENSATION, AND QUALIFICATIONS
Bachelor’s degree or equivalent work experience required. This position is entry to mid-level, 25 hours per week. Estimated hourly rate of $16. Benefits are 75 hours paid time off in years 1-3 and 100 hours thereafter. Time does not accrue and will reset at the beginning of each calendar year. A partial first year is prorated for months on staff. This position is currently scheduled for Tues-Thurs 9-4pm and Sat 12:30-4:30pm but scheduled open days may change based on staff and board requirements. Hours are flexible to accommodate evening events.

APPLICATION INSTRUCTIONS
To apply, send a resume, cover letter and contact information for two references to Nini Lustig at nlustig@lflbhistory.org. Please submit on or before December 28, 2021.

For a more detailed job description, visit: https://lflbhistory.org/about/staff